Legal

Privacy Policy

Introduction

Welcome to Convert Health, LLC. We are committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or engage with our marketing consulting, patient-conversion strategy, and operational support services.

By using our website or submitting information to us, you consent to the practices described in this Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, and information related to business inquiries, consultation requests, and client support.

We may also automatically collect technical data such as IP address, browser type, device information, and website usage data.

Use of Your Information

The information we collect may be used to:

  1. Provide consultation assistance and customer support
  2. Communicate regarding services, scheduling, onboarding, and support requests
  3. Provide marketing strategy, patient-conversion guidance, and operational support
  4. Improve services and user experience
  5. Send service notifications and promotional communications only to users who explicitly opt in
  6. Maintain operational and legal compliance requirements

SMS Communications and Mobile Information

If you opt in to receive SMS messages from Convert Health, LLC, your mobile phone number and consent information will be used solely for inquiry assistance, consultation coordination, client onboarding, account updates, customer support, and approved promotional communications.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers necessary to support message delivery, customer service, or compliance requirements.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information. While we take reasonable steps to secure your information, no method of transmission or storage is completely secure.

Your Data Protection Rights

Depending on your location, you may have rights including access to your personal information, correction of inaccurate information, deletion of applicable information, and withdrawal of consent for marketing communications.

Cookies and Tracking Technologies

We may use cookies and similar technologies to help operate our website, analyze usage, and improve user experience.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

kade@converthealth.co